The CXtraordinary Manifesto

Our mission is to make your brand’s CX delightful for your customers.

Case Studies

Improving IRT 37% with One-Click Resolution
Cutting New Agent Ramp-Up Time
Improving Customer Satisfaction Survey Response Rate
Finding and Fixing CX Bottlenecks
Rescuing a Damaged, High-Value Relationship
Increasing Agent Utilization
Maintaining Agent: Customer Ratio During Hyper-Growth
Turning Around Poor NPS Scores
Accelerating Resolution Times

Fast-growth companies have had to make a trade-off between accelerated customer acquisition and enduring high-quality customer service. They’ve been forced to hack together clunky CRM and ticketing software and then hire more and more agents. Train them, lose them after a few months. Hire more agents, train them. Lose them. A vicious cycle.

The entire process is broken – and incredibly expensive. Metrics suffer. Team morale declines. And, worst of all, end users are unhappy.

We believe there is a better way. Fast-growth companies should never have to sacrifice great customer service because of high customer acquisition. They need to be able to deliver great customer service no matter how fast they grow, how big they get. And they should be able to do so affordably.

About Us

We provide fast-growth companies with a powerful, flexible and affordable way to achieve high-quality customer service at every stage.

The Team

Kris Sandor

Co-Founder & CEO

Vijay Jagoori

Co-Founder & CTO

Readyly in the News

Net Promoter Score and Its Importance to Your Business

Mar 4, 2022

Five Reasons Why NPS is the Better Customer Satisfaction Tool

Mar 4, 2022

Why More People Are Choosing Freelance Work

Mar 4, 2022

How to Delight Your Customers

Mar 4, 2022

How Real-Time Analytics Improves Customer Support

Mar 4, 2022

How to Improve Net Promoter Score

Mar 4, 2022

Careers

We’re Readyly. We are inspired by companies that turn great ideas into wildly successful businesses and are committed to keeping them fearless.

Join us. Have fun. Be unstoppable.

Software Engineer

Products and Technology

Full-time, Remote

Sales Representative

Sales & Operations

Full-time, Remote

See all open roles

All Departments

Become a Readyly agent!

Do you like helping people solve problems? Become a Readyly agent and work with your favorite brands on your schedule from home – or just about anywhere.